1. Purpose

This policy explains:

• How users can request deletion of their personal data.
• The types of data that may be deleted.
• Our timelines and responsibilities in processing such requests.
• Exceptions where data retention is legally required.

2. Scope

This policy applies to all users of services provided by SkyGoal Innova Technologies Private Limited, including website visitors, customers, and partners, whose personal information is collected, stored, or processed by us.

3. Data That Can Be Deleted

Subject to applicable law, users may request deletion of the following types of data:

• Personal identification information (e.g., name, email address, phone number)
• Contact details and communication history
• User-generated content or files (if applicable)
• Account information
• Marketing preferences and records

Note: We may retain certain information as required by law, regulation, or for legitimate business purposes (e.g., fraud prevention, audit logs, tax or billing records).

4. How to Request Data Deletion

To request the deletion of your personal data, please contact us through one of the following methods:

• Full name
• Email address associated with your account
• Description of the data to be deleted
• Proof of identity (if required)

5. Verification and Processing

Upon receiving your request:

• We will verify your identity to ensure the security of your data.
• Once verified, we will begin processing your request.
• Deletion will typically be completed within 30 days unless otherwise required by law or technical constraints.

You will receive a confirmation once your data has been deleted or a reason if the deletion cannot be completed.

6. Exceptions

We may retain personal data under the following circumstances:

• To comply with legal obligations (e.g., tax or financial regulations)
• To enforce our Terms and Conditions
• For dispute resolution or ongoing investigations
• Where retention is necessary for legitimate business purposes

7. Data Stored by Third Parties

If your data is stored or processed by third-party service providers or integrated platforms (e.g., cloud storage, CRM tools), we will forward your deletion request to those providers, as applicable, or guide you on how to contact them directly.

8. Changes to This Policy

We may update this Data Deletion Policy periodically. Any changes will be posted on this page with an updated "Effective Date." We encourage users to review this policy regularly.

9. Contact Us

If you have any questions or concerns about Data Deletion Policy, please contact us:

SkyGoal Innova Technologies Private Limited

PLOT NO 75, 1ST FLOOR, PVKR ELITE, LUMBINI ENCLAVE, Gachibowli,

K.V.Rangareddy, Seri Lingampally, Telangana, India, 500032

Email:info@skygoaltech.com

Phone: +91 7658919293